F.A.Q. Frequently Asked Questions

Royalty Free Images

Are the images Rights Managed?

The images and video offered are not rights managed.

What does royalty-free mean?

Royalty-free means that when you purchase an authorized image from Fotarium, you may use the image as part of an existing project but not exclusively as the featured piece. See Terms and Conditions here.

What is Non Commercial and Commercial?

Non commercial is for personal use. Commercial use is for business . For example, business cards, brochures, flyers.

Can I sell the images and video somewhere else?

No.

What file format are the images?

They are Jpeg format 100% quality from the original master file.

What color space are the images?

sRGB Color space.

What resolution are the images?

They are 300dpi unless otherwise noted.

What are the print sizes of the images?

The images can be printed up to 10 x 13 at 300 dpi, and up to 24 x 18 at 166 dpi on a large format printer.

HD Video

What resolution are the HD video's? Full HD 1920x1080.

What frame rate are the HD video’s? 60 frames per second progressive.

What HD format are the HD video's?

AVCHD .mp4.

What file sizes are the HD video's?

The file sizes range between 75 to 400 Megabytes..

What is the run-time on the HD video's?

The run-time is between 10-240 seconds.

Digital Downloads

What is Digital Download?

Digital Download is a digital file such as a jpeg or video that is downloaded to your computer similar to email instead of an actual tangible product.

How does it work?

Once you have purchased the item you will be provided with an email containing a download link to your purchased file..

Do I need High Speed Internet?

It is recommended to have a high-speed internet connection for the large files.

How long does it take to download?

The download time will vary by connection and actual size of the file. In most cases the average time is an estimated 10 minutes.

How many times can I download the file?

The file has a limit to the number of times it may be downloaded. For security purposes the limit has been set to 2 (two) downloads per purchase within a 24 hour period.

Orders

What payment system do you use?

PayPal.

The file is corrupted.

The files are tested before release. If your Image or HD Video is having problems. make sure you have the appropriate software to read and use the files. You may download a Free HD Video sample that is the same as the other HD Videos here on the site. This will allow for system compatibility before you buy.

Refunds

Can I have a refund?

I would like a refund Refunds are given in extreme cases. Otherwise all sales are final Questions Comments, or Concerns? Contact here.